Speed Matters. Not because every request can be solved immediately. Because every request can be acknowledged immediately. This YESENTIALS® module is about HUA: Heard. Understood. Acknowledged. In the military, HUA
Because What We Say Matters Sometimes one word changes the direction of a conversation.This YESENTIALS® module is about two words: but and because.Both are small. Both are common. And both
Are you ready to set your team up their best year yet? YESCALATE® is ready to get your team going!
CONTEXT Changes Perception What comes first changes how everything else is experienced. In behavioral science, this shows up as framing, anchoring, contrast effects, and reference points. Different language, same principle:
We don’t control when stress shows up. We only control what we do next. That’s why reactions happen faster than reasoning In brain science terms, when you’re triggered, your
Your presentation is going to stick with me because it wasn’t just business, but a paradigm shift in the way I should be approaching conversations in both my professional and personal life. I truly believe the tools and open mindedness you provided last week will help me not just be a better sales professional, but more importantly a better son, brother, and friend. You are an absolute game changer and am thankful for having had last week’s experience.
I met you today at the Vistage meeting. I just wanted to take a minute to tell you that I feel that your presentations was the best I have ever had the pleasure of attending. Your style, delivery and content were all first class. I truly got more out of your presentation than all others in my career combined. So I thank you!
I knew you were going to be great, BUT you exceeded my expectations—and those of every member of the Team—I knew you would be great, but did not realize the tremendous impact you would have by spending the before meeting, meeting and after meeting time connecting with my Team.
This past week my CE and Key Group Members and I experienced one of the best speakers and presentations in my 21 years of member and chair experience! An outstanding, highly valuable speaker presentation. I would highly recommend booking Dean.
Since I heard you in Chicago, I have sent all of my sales and project staff to your seminar. Without exception they all tell me how they were transformed by your message. Thanks for the awakening, we are all better at what we do because of you.