Many scientists believe the most powerful of all of the behavioral shortcuts are the cognitive biases around the Liking Principle from behavioral psychology.
How about if I outline 3 shortcuts you and your Team can use immediately in what you say and what you do to manifest Collaboration and Liking with your clients in this week’s video?
|The 3 Shortcuts to Liking.
What are the Behaviors that are essential to your PERSONAL SUCCESS and the success of your ORGANIZATION in today’s environment? Smart Is as Smart Does.
Smart Leaders, make Better Decisions and achieve Extraordinary Results and they place Collaboration and Teamwork at the center of everything they do– and they follow a process to achieve that as an Outcome.
On Sundays each week I will send you one of the YESENTIALS® to focus on yourself and with your team during the week– the behaviors that can optimize your customer’s experience and your Team’s results.
Consider how focusing on one each week can lead to exponential improvement over time– as it did for Ritz Carlton over the last decades and Ben Franklin in the 1700’s.
Remember the math:
“IMPROVE 1% A WEEK AND IN 70 WEEKS YOU ARE TWICE AS GOOD.”
My Goal with these VIDEOS is to contribute something ‘Utile et Dulce’ as the ancients said, both Useful and Pleasing; I have planned them as twenty 5 – 10 min videos from me on the topic of my next book and workshop series, titled Starting Different™– which will focus on how Teams and Individuals can change and achieve exponential improvement through a simple process (using brain science).
These workshops are available for live virtual delivery and customization for your Team as a training offering– in 30 minute, 60 minute, 90 minute and 3 hour Modules.
“I believe everything in our lives and in science and art has prepared us to contribute to people while they are navigating this time of massive change.”- Dean Minuto